Lucidworks and Google Cloud develop partnership to reinforce the complete retail journey | All Tech Sir


Lucidworks, Inc.

Lucidworks, Inc.

The elevated collaboration accelerates the significance of search and reduces the search that’s deserted in searching for a web-based retailer

SAN FRANCISCO, Jan. 16, 2023 (GLOBE NEWSWIRE) — Immediately at NRF, the retail trade’s largest occasion, Lucidworks and Google Cloud introduced a major growth of their partnership. Lucidworks mixed its Fusion expertise with Google Cloud’s Retail Search (GCRS) resolution to ship an enhanced on-line product expertise. Particularly, when mixed with Google Cloud Retail Search, Lucidworks Fusion’s Deep Studying expertise orchestrates search and shopper intelligence educated on queries and occasions to immediately allow sharper matches all through the patron journey.

“Lucidworks’ expanded partnership with Google Cloud combines our best-in-class options to provide e-commerce manufacturers the answer they should drive enterprise and delight consumers,” stated Lucidworks CEO Mike Sinoway. “The joint resolution permits retailers to grasp the rising choice and reply nimbly to customers who use extra complicated language when looking.”

Google Cloud researches Deserted searches – when a shopper searches for a product on a retailer’s web site however would not discover what they’re searching for – prices retailers greater than $300 billion yearly in the US alone. Almost two-thirds of consumers stated the search operate was vital to their buyer expertise. Forty p.c of consumers additionally stated they really feel negatively a few vendor if what they’re searching for would not give them the outcomes they need. The repute of manufacturers and consumers depends upon a related purchasing expertise.

The entire journey of a retail retailer consists of supplies, companies and retailer operations. Lucidworks Fusion prompts and integrates these parts, bringing trade and buyer experience into Google Cloud’s premiere product discovery resolution. Lucidworks’ deep studying expertise and expertise working with a whole bunch of main retailers and B2B firms mixed with Google Cloud’s search capabilities assist prospects optimize their general relationship with Google Cloud.

“Delivering a related and customized expertise for consumers, no matter channel, is an age-old trade problem that solely will get tougher as shopper expectations rise,” stated Carrie Tharp, director of retail and shopper options at Google Cloud. “The brand new Lucidworks Google Cloud Retail Search integration combines Fusion’s potential to customise and experiment with the standard accuracy and semantics of Google Cloud to ship related outcomes and suggestions to prospects.”

Contact us to study extra about Lucidworks Fusion and Google Cloud.

About Lucidworks
Lucidworks believes that the guts of a fantastic digital expertise begins with search and shopping. Lucidworks captures consumer habits and makes use of machine studying to attach folks with the merchandise, content material and knowledge they want. The world’s largest manufacturers, together with Crate & Barrel, Lenovo, Crimson Hat, and Cisco Techniques, depend on the Lucidworks portfolio to energy retail, customer support, and office functions that delight prospects and empower workers. Extra data at Lucidworks.com.

About Google
Google Cloud accelerates each group’s potential to digitally remodel their enterprise. We ship enterprise options that leverage Google’s newest expertise – all on the cleanest cloud within the trade. Clients in additional than 200 international locations and areas look to Google Cloud as a trusted associate to allow progress and remedy their most important enterprise issues.

CONTACT: Press Contact: Katie Florez 513-470-7253 katie.florez@lucidworks.com



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